Great employer but very slow moving and bureaucratic - Senior Product Marketing Manager Intuit Employee Review

4.0
May 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked at Intuit for about four years. By far, it's one of the nicest companies I've worked for. They offer great work-life balance and excellent compensation and benefits.

Cons

Like any big company, Intuit suffers from a lot bureaucracy. There are lots of useless meetings where people talk and talk and talk, and nothing gets decided. When decisions get finally made, it ends up becoming a little bit of everyone's opinions (a.k.a. "achieving a shared vision"), which results in a bad outcome. There is a very fat middle management layer (I can say that because I was one of them). There are virtually no junior-level people, making the organizational structure an inverted pyramid. We were all getting paid way too much to do some things because we had no one junior on the team. I didn't care either way (I still get paid the same) but I thought it was a huge mismanagement of resources on the part of the company. Also, having such a big middle layer makes it impossible to get promoted.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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