Pros
Good pay and excellent benefits. The recent changes has ruined my morale.
Cons
This position used to offer an amazing work life balance. But now they use a software to spy on their remote employees. You are pretty much tied to your computer through the entirety of your shift. They have software that measures your keystrokes takes pictures of your screen and knows exactly how much time you're spending on everything. This is called a select-time position but they are being really strict about the time you select and how much time you spend doing your tasks. I don't feel free in this job anymore, I'm always self-conscious about how long it's taking me to do things and worrying every time I take a restroom break or a snack break. When they implemented this new program we learned that our managers had been spying on us for 6 months collecting data on our work habits and then finally told us. It has ruined my morale. I used to work fast and finish early so that I could enjoy my free time but now that I'm being watched, I work slow and waste lots of time trying to prove to the cameras that I'm staying busy.