Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Intuit

      Engaged Employer

      Intuit reviews

      Stressful, aggressive sales, terrible coaching - Senior Digital Sales Specialist Intuit Employee Review

      3.0
      Jan 20, 2025
      Senior digital sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits and PTO

      Cons

      Agents are expected to be experts on 30+ different services and tech products in addition to 3rd party add on software. Pushed to sell as many per call as possible. Extremely high goal expectations to input ratio. Call and chat inputs are dispersed causing less inputs making meeting or exceeding metrics very difficult. Intuit no longer provides loyalty rewards for tenor. Very stressful and constant rotating of teams and management. Good coaching is scarce. Urged to sell tops down regardless of consumer needs.

      avatar
      Intuit Response
      1y
      We appreciate you taking the time to share your experience and valuable advice to management. We recognize that handling a big range of products and services can be demanding and we want to ensure our agents are set up for success. Your suggestions are helpful and we’ll ensure they are shared with leaders and our People Experiences team. We also want to encourage you to share this via HR Connect. Thank you again for your review and the more than 20 years you’ve contributed to our organization.

      Explore other reviews about Intuit

      5.0
      Jul 9, 2026
      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of great, smart, hard working people to work with! There are learning resources and opportunities to take ownership

      Cons

      Systems and reporting could use some improvements

      2.0
      Jul 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits and good people

      Cons

      Culture has shifted drastically. The expectation now is do more for less. What used to be above and beyond is now just achieving expectations. You're expected to absorb the work of everyone let go. You do 4 peoples' jobs, but the concept of promotions or pay raises is out of the question. Trust from customers and employees toward leaders is completely broken. The only prosperity being powered is the prosperity of shareholders and investors.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Intuit jobs | Intuit salaries | Intuit benefits | Intuit interviews
      Intuit reviewsIntuit Senior Digital Sales Specialist reviewsIntuit review