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      Intuit

      Engaged Employer

      Intuit reviews

      Toxic leadership culture hiding behind a polished employer brand - Anonymous employee Intuit Employee Review

      1.0
      Jun 19, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are incredibly talented people across Intuit’s design, engineering, and product organizations. Unfortunately, their potential is too often undermined by a culture that fails to support, empower, or retain them. If you're one of these people, you deserve an employer that genuinely values you, not one that damages your confidence.

      Cons

      - Leadership accountability is non-existent. Managers are empowered to manipulate performance narratives, sideline dissenting voices, and manufacture underperformance without oversight. - The company presents a progressive, employee-first image externally, but many internal practices, particularly within certain orgs, tell a very different story. - HR lacks independence. Even when employee concerns are formally documented and substantiated, HR often defers to management regardless of conduct or fairness. - Psychological safety is low. Speaking up, asking questions, or seeking clarity can quickly be weaponized against you. There is a systemic pattern of gaslighting and plausible deniability used to quietly push people out, especially new hires who don't align with unspoken power dynamics. - The bar for leadership behavior is extremely low, as long as optics are maintained.

      avatar
      Intuit Response
      11mo
      Thank you for taking the time to share your experience. While we’re glad you experienced the talent across our teams, we’re concerned by the issues you’ve raised regarding leadership accountability, psychological safety, and the consistency between our values and internal practices. We take feedback like this seriously, especially when it highlights areas where our culture may not be meeting expectations. We are committed to fostering an environment where employees feel supported, heard, and empowered to do their best work—and we recognize there is always room for improvement. Your feedback will be shared with our People Experiences team. We appreciate your perspective and the time you spent at Intuit.

      Explore other reviews about Intuit

      5.0
      Jun 3, 2026
      Swe intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

      Cons

      Large company processes can sometimes make onboarding and finding the right information slower at first.

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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