Great Company, Expected Growing Pains - Client Services Specialist (CSS) Invitae Employee Review

5.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates, unlimited PTO, great benefits, 100% WFH, understanding and supportive leads, ERGs. I absolutely love this company and fought hard to come back after the ROF because there just isn't a place like this that I have encountered. The honesty and communication are still number one in my book, and the acceptance and accommodation for neurodivergence and disability and marginalized peoples is top notch.

Cons

Expected growing pains from becoming a bright-eyed and hopeful startup to a sustainable business. It is scary sometimes because the extra perks are changing/ being reduced to match the current market at other companies in order to save money, but it is still a wonderful place to be, even considering this. I was laid-off during the RIF and rehired in November, so I have a little anxiety at every small change, but, ultimately, the feel hasn't changed too much. Yes, we are asked to do more with less since we lost so many teammates, but it is still more than is offered at many places.

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Invitae Response
2y
Thanks for taking the time to do a review.

Explore other reviews about Invitae

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative culture Transparent, radically honest communication Innovative ethos Brilliant team members Flat org structure Distributed workforce

Cons

Flat org structure Distributed workforce

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Encourages ownership and collaboration across teams / jurisdictions.

Cons

Growth at any cost without the infrastructure to support it led to burnout in a lot of places.

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