Constant Disappointment - Customer Success Manager Invitae Employee Review

2.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Working with the clients who were wonderful and pay was good.

Cons

Culture is poor / negative energy. Teams no longer worked together and individuals were competitive, only looking out for themselves. There was no "team above individual" mentality. Work was not valued. Did not have good leadership.

Explore other reviews about Invitae

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative culture Transparent, radically honest communication Innovative ethos Brilliant team members Flat org structure Distributed workforce

Cons

Flat org structure Distributed workforce

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Encourages ownership and collaboration across teams / jurisdictions.

Cons

Growth at any cost without the infrastructure to support it led to burnout in a lot of places.

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