Significant room for improvement - Anonymous employee Invoca Employee Review

2.0
Apr 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Most people are friendly. 2. Good vibe in the Santa Barbara office (HQ). 3. Folks on my team: super nice and always willing to help each other out.

Cons

1. The biggest negative is compensation. It is very uncompetitive, well below the market rate and continues to remain the same. Ongoing comp adjustment discussions were shockingly based on national (average) level data and not including the local area of employment i.e w/o any consideration for the cost of living. 2. Poor cross-team collaboration. Eng and Prod don't respect any other departments. Lack of processes and little to no effort to solve this problem. 3. Life is extremely tough if you are not in the HQ. You will be stuck forever waiting on other people to respond. 4. Understaffed for the volume of work coming your way. Expect to work regularly over the weekends. 5. Fire drill situation every now and then. Something always seems to be on fire. This is not sustainable for the company. 6. Company culture is non-existent outside HQ. 7. Lack of proper documentation. You are often lost with nowhere to go. 8. Limited growth prospects if you are not in SB (HQ). 9. Ironically, limited (namesake) presence in SF where most major MarTech companies have offices and there is good availability of talent.

avatar
Invoca Response
7y
Thank you for the detailed feedback. We have been actively reading our Glassdoor reviews and bi-weekly Peakon surveys. We work closely with an industry standard salary benchmarking company to ensure that compensation is competitive for companies of our size, revenue, and geography for each role in the company. We have also made significant investments in our Lone Tree and San Francisco offices to build a healthy company culture so all employees feel connected and take pride in being part of the Invoca family. We recently won the 2019 Best Workplaces award from Inc. Magazine for the second year in a row which tells us we're on the right path! However, we always want to keep improving and appreciate constructive feedback to help us stay on the right track and make Invoca even better!

Explore other reviews about Invoca

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong product market fit that is continuing to evolve - The company culture is collaborative, and there are opportunities to work cross-functionally with Sales, Marketing, Customer Success, and Product teams. - Leadership communicates company strategy well, and employees have visibility into business performance. - The organization values innovation and is willing to invest in new initiatives and technologies. - GTM leadership does a great job of acknowledging the accomplishments and impact to company for both quota baring and non-quota baring employees

Cons

- Processes and systems have improved over time but still require greater standardization to support efficient growth - Work-life balance is generally good, especially compared to many fast-growing technology companies.

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

’ve been fortunate to work at several great companies throughout my career, but Invoca has the strongest culture I’ve experienced. The people genuinely care about one another’s success, and there is a level of collaboration and partnership across teams that is rare to find. What stands out most is the leadership team. They don’t just talk about supporting employees—they actively invest time, energy, and resources into helping individuals and teams grow. Whether it’s removing obstacles, providing coaching, encouraging innovation, or creating opportunities for development, leadership consistently shows up as true partners. From a business perspective, it’s an incredibly exciting time to be here. Invoca has continued to expand its AI-powered product portfolio in meaningful ways that solve real customer challenges. The pace of innovation is impressive, and it’s energizing to work for a company that is embracing AI not as a buzzword, but as a core part of its strategy and customer value. The company also does an excellent job of aligning teams around common goals while still empowering people to take ownership and make an impact. There is a strong sense that everyone is rowing in the same direction and helping one another succeed.

Cons

Like any fast-growing company, priorities can evolve quickly as we continue to innovate and respond to market opportunities. That can create occasional change and ambiguity and to some that can be overwhelming, but leadership is generally transparent about the reasons behind decisions and works hard to keep teams aligned.

See reviews by: Helpful|Rating|Date|All