An always poorly managed company got even worse - Enterprise Account Director InvoiceCloud Employee Review

1.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

There are some really great sellers and good people who are reps. The comp plan, while slightly deceiving in how realistic it is, can be pretty awesome. However, to see it to fruition you have to be in seat for 3+ years which is very difficult as turnover in the sales roles is extremely high. This is because folks are given territories with little opportunity and sales cycles can be 12 months on the fast end. The product is good but it does not have the competitive advantage it once had.

Cons

The middle managers on the sales side are extremely incompetent and bad salespeople but to make matters worse, they are putrid micromanagers. There was a time where they would make top performing reps send them emails to proofread before sending them to customers. It's a very unhealthy, toxic environment. That had been a problem for a while but to add gasoline to the dumpster fire, the new PE ownership group and executives brought in poor leaders who of course just blamed the previous leadership to buy themselves 6 - 9 months of runway. Obviously, that runway is gone and they are still missing their number big time. They didn't want to listen to any veterans in the room who tried to give them insight into the company, industry, and competition. They were smart. The team was dumb. Period. That's how they saw it. Naturally, after the previous regime over hired, the new regime had to chop heads and their decision making in doing so was flawed and rushed. The toxicity and bad leadership has led to firings, layoffs and resignations of great sellers who even had track records of success.

Explore other reviews about InvoiceCloud

5.0
May 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most communicative company I've worked at. Clear direction and open to feedback. Growth oriented and rewards high performers. ELT and SLT have created a culture that values employees.

Cons

You need to be the kind of person who thrives in a fast-paced environment and is open to challenging yourself.

1
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InvoiceCloud Response
1y
Thank you for your thoughtful review! We’re glad to hear that you value the communication, culture, and growth mindset here at InvoiceCloud. We appreciate your contributions and are excited for what’s ahead.
4.0
Feb 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Organized, professional, courteous, responsive, nice.

Cons

None that I can think of.

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InvoiceCloud Response
3mo
Thank you for sharing your experience and for spending part of your early career with InvoiceCloud as an intern. We’re glad to hear that you found the team organized, professional, and supportive during your time here. Providing a positive and engaging environment for interns is important to us, and it’s great to know that our team made a strong impression. We appreciate the contributions you made during your internship and wish you the very best as you continue your career. Thanks again for taking the time to leave a review.
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