Senior Account Manager - Senior Account Manager Ipsos Employee Review

3.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to work with a group of very smart, considerate people who have high expectations, but want you to succeed. Unbelievably flexible when it comes to working from home, needing to take off for appointments, etc. A lot of room to move up in the organization, to a point. Good Benefits. Once had a great company culture and was a company I was proud to work for.

Cons

Poor work-life balance, particularly in the past few years. Company does not know how to staff properly. Employment tends to be very top heavy (senior employees) and bottom heavy (entry level employees), so there is a lack of experienced people around to handle day-to-day work. Due to the uneven workload, and high turnover of mid-level employees, promotion is often used as a retention strategy, which leads to many people being promoted into positions before they are ready. Quality of work is deteriorating given the lack of heads and operational difficulties. Bonuses are a joke for the amount worked. Company does not move fast enough to keep up with the shifting market. Put a lot of focus on "cool" new things that tend to be expensive for clients, but do not really lead to actionable insights clients are looking for. Once sold to clients, employees are left to their own devices to execute unfamiliar methodologies.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, smart coworkers and motivated company

Cons

Company politics, workload, demanding clients

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities and various locations

Cons

You work your tail off using gas, mileage, time, energy, tolls, and consistent but the authenticator who sit in the comfort of their home find any and everything wrong with the survey you fill out. Then, you don't get paid. Their portal that you are supposed to use while on location has connectivity issues or whatever reason they decide to blame it on. So far, I've lost $500.00 with this company. There are many other mystery shopping companies who don't try to cheat you out of money. If I had to guess, they use your pictures and get THEIR money but won't pay their contractors. I would suggest shopping for any other company besides Ipsos!

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