Left out to dry by leadership - Senior User Experience Researcher Ipsos Employee Review

3.0
Jul 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Ok benefits Good for entry level employees looking for experience Flexible working hours and location (WFH even before covid)

Cons

14 people left in 4 months on a team of 60 people. Despite this, leadership continues to push the narrative that this is just normal turnover and the solution is for the remaining team to work harder. They also say that they are hiring, but hiring is always lagging behind departures, so the remaining employees are doing the work of multiple people. Additionally, there is no consequence for under performers (people who cannot make decisions independently, people taking the lead on a project and then taking unexpected of vacation in the middle of delivery). This means the other employees take on way more than they should. Burnout is incredibly high Requests for work life balance is met with comments that imply the problem is the employee instead of the 75h work week. To be successful here, you have to be willing to work with no guidance or supervision, no support, and have leaders who don't support you claim your good work for themselves. Leaders do not talk to each other, because they are all so possessive of their own silo and they don't share knowledge or resources.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, smart coworkers and motivated company

Cons

Company politics, workload, demanding clients

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities and various locations

Cons

You work your tail off using gas, mileage, time, energy, tolls, and consistent but the authenticator who sit in the comfort of their home find any and everything wrong with the survey you fill out. Then, you don't get paid. Their portal that you are supposed to use while on location has connectivity issues or whatever reason they decide to blame it on. So far, I've lost $500.00 with this company. There are many other mystery shopping companies who don't try to cheat you out of money. If I had to guess, they use your pictures and get THEIR money but won't pay their contractors. I would suggest shopping for any other company besides Ipsos!

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