DON'T BECOME AN SMX COMMUNITY MANAGER!!! - Community Manager Ipsos Employee Review

1.0
Mar 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The company ONLY has good benefits.

Cons

This is a warning...DO NOT BECOME A COMMUNITY MANAGER FOR SMX in LA or Cincinnati! Your life will be ruined. There is NO work-life balance.They care nothing for your well-being. They will try and convince you that everything is nice and awesome. THIS IS NOT TRUE!! twelve community managers have left since May of 2015 (that says a lot about the job/management). I would never offer this position/opportunity to my worst enemy. You've been warned!

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Ipsos Response
10y
Thank you for your feedback on advice to management. We value all feedback that is given and will continuously find ways to constantly improve. We’d also like to take the opportunity to address the concerns you have brought up. Work-life balance is an important topic and we strive to provide balance through our benefits and work environment offerings. In fact, our commitment to supporting and promoting work-life balance is even in our handbook and we try to provide this support in a number of ways. For example, we are pleased to offer flexible work arrangements to accommodate important personal needs such as attending a medical appointment or even as simple as needing more time or change in environment to write that difficult client report. SMX is one of our fastest growing divisions not only at Ipsos, but also in the industry and we could not have achieved this level of success without our talented employees who commit to delivering nothing but the best to our clients. In this regard, we completely understand and admit to the potential strain it may have on work-life balance and take this into serious consideration in our staffing plans. We also take opportunities to thank our staff for the value that their commitment brings - for example, our recognition program last year recognized more than a few hundred recipients who have gone above and beyond during those urgent peak periods. We are sorry to hear that you have left Ipsos and we wish you the best in your new endeavors – thank you again for your feedback.

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Cons

You work your tail off using gas, mileage, time, energy, tolls, and consistent but the authenticator who sit in the comfort of their home find any and everything wrong with the survey you fill out. Then, you don't get paid. Their portal that you are supposed to use while on location has connectivity issues or whatever reason they decide to blame it on. So far, I've lost $500.00 with this company. There are many other mystery shopping companies who don't try to cheat you out of money. If I had to guess, they use your pictures and get THEIR money but won't pay their contractors. I would suggest shopping for any other company besides Ipsos!

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