Nice people but the company is shady - Customer Service Representative Isagenix Employee Review

Isagenix has been my professional home for nearly a decade, and it stands out from the six other companies I worked for before. I’ve never experienced the same level of commitment to employee well-being, and during challenging times I’ve always felt genuinely supported. What sets Isagenix apart is its strong focus on work-life balance, which goes beyond standard policies. Generous PTO, remote Mondays and Fridays, a birthday day off, and early holiday releases are a few examples, but the greater impact is how employees are genuinely valued as people, not just workers. The culture is collaborative, supportive, and inspiring, and the people I’ve worked with are relationships I know will last a lifetime.

As with any established company, there are periods of transition and change. I see this less as a setback and more as a natural part of the company’s evolution. While those moments can be difficult, I’ve seen leadership make consistent progress in improving transparency and communication, which makes navigating change much easier.

Benefits, people, expertise, opportunity, culture

Pay was poor, frequent layoffs, disconnect from leadership and lower levels