High volume call center - Travel Advisor J.P. Morgan Employee Review

Top tier company with growth opportunity

The expectation to work 40+ or passed your normal shift as an exempt employee was common among peers and management.

The team was supportive and willing to answer questions. I gained practical experience in industry research, financial analysis, Excel, and data organization while working on real projects. Managers provided helpful feedback, and the internship was a good opportunity to understand how research and analytical work is completed in a professional environment.

Some assignments could become repetitive, especially data cleaning, database updates, and reviewing large amounts of information. Deadlines could also be tight during busy periods. Because the internship was relatively short, interns sometimes had limited ownership over longer-term projects.