change happens often - Client Care Specialist J.P. Morgan Employee Review

3.0
Jun 17, 2022
Recommend
CEO approval
Business Outlook

Pros

you wear many different hats and are "re-deployed" based upon the needs of the company. the higher ups are very determined to make you believe that you should be grateful they move you to a new role instead of laying you off.

Cons

take it or leave it attitude with corporate. you are a minion to fill a role and that role may change at any time. they push the "opportunity" to build your resume. don't expect to see a lot of negative press about Chase and layoffs, the system is in place to offer an employee a new opportunity instead of laying them off. that's great! however, imagine you have a job as a loan underwriter and now you are moving to credit card customer complaints. not quite the same and is it a job you would apply for?

Explore other reviews about J.P. Morgan

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work at

Cons

You don't get enough visibility

3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

1. One of the best banks, heavy on tech and AI, that makes my life simple 2. Bonus is consistent every year 3. The company is highly social and multicultural. 4. A lot of training program to upskill and develop.

Cons

1. A lot of administrative items to take care of, a significant portion is spent on meetings, meetings are called to establish an agenda for next meetings, and so on. 2. Layoffs, all year round- sometimes significant, while in the middle of delivery. If your manager is off-site/ another city/country, you are more likely to be impacted. 3. Departments may have skewed gender or racial ratios. It is best to stay away to avoid discrimination (to be fair, this has less to do with culture and more to do with who the head of the department is).

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