Always looking for the silver lining - Field Service Engineer JBT Marel Employee Review

2.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

As a field service engineer you will get to travel to places you might have otherwise never visited. Acquiring hotel points, airline miles, and rental credits are a nice perk. The product is leading edge technology and there are a lot of engineering fields that a field service engineer will be exposed to giving them the opportunity to learn what fields they enjoy working in most.

Cons

The company struggles to help its employees maintain a good work life balance. Often times, management makes short-term decisions as opposed to investing in the long-term growth of their employees. Unlike most salaried positions, JBT Automated Systems treated its field service engineers as if they were hourly; if you work over 40 hours by end of day Thursday, you are still expected to put in at least 8 hours on Friday. Oh and by the way, since you are salaried you will only earn your base rate which is based on 40 hours/week. Don't force your engineers to travel when they live with family members who are AT RISK. I had several close family members who were diagnosed with COVID and one of which was hospitalized because of it. When I approached the company about my concerns with the travel portion of the role I was asked to submit my resignation.

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JBT Marel Response
5y
Thank you for your feedback. We continue work with our leaders to build and sustain a positive culture that engages each and every team member of JBT.

Explore other reviews about JBT Marel

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Team Internal growth opportunities Company card Hotel and Airlines Miles

Cons

Intense travel schedule that is not for everyone Small bonuses and raises

1.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people work here.

Cons

Since Marel’s involvement, the organization has changed significantly—and not for the better. While leadership promotes the idea of a unified “JBT Marel,” in practice Marel appears to drive nearly all major decisions. Core systems are being replaced with legacy Marel platforms, and many long-time JBT employees who previously held administrative responsibilities have seen those rights reassigned to Marel personnel. The annual goal-setting and performance review process feels poorly designed and largely ineffective. Employees are not required to finalize their goals until the end of the first quarter, which effectively shortens the time available to work toward them by several months. Similarly, year-end review activities begin as early as October, further compressing the period in which meaningful progress can be made. Financial and operational planning also seem misaligned. The AOP (Annual Operating Plan) is routinely not finalized until late in the first quarter, despite planning activities beginning months earlier in October. This delay creates confusion and undermines clear direction for the business. The culture has become highly micromanaged, with HR appearing disproportionately large compared to other departments, and much of that function based overseas. The overall environment feels unsupportive and, at times, uncomfortable. In particular, some leadership behaviors foster a sense of cultural bias—for example, repeatedly emphasizing the supposed superiority of Swedish work ethic over that of American employees—which can be demoralizing and divisive. Given these issues—unclear governance, ineffective processes, heavy micromanagement, and a strained culture—this is not a company I would recommend to prospective employees.

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JBT Marel Response
2mo
Thank you for taking the time to share your feedback and for your long-standing contribution to JBT Marel. We understand that periods of integration and organizational change can bring challenges, uncertainty, and strong emotions. Feedback like yours is important because it helps us better understand how these changes are being experienced across the business. Our goal in bringing JBT and Marel together is to build a stronger organization by combining the best of both companies, not to diminish the value of either legacy business. We recognize that alignment of systems, processes, and ways of working can be difficult, and we continue working to improve clarity, transparency, and collaboration throughout this journey. We also take concerns around leadership style, workplace culture, and employee experience seriously. Creating an environment where people feel respected, supported, and able to do their best work is a priority, and we know this requires continuous attention and improvement. We appreciate your honesty and your commitment over the past years. Feedback like this helps us reflect and continue working toward a better employee experience for everyone.
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