Pros
As a field service engineer you will get to travel to places you might have otherwise never visited. Acquiring hotel points, airline miles, and rental credits are a nice perk. The product is leading edge technology and there are a lot of engineering fields that a field service engineer will be exposed to giving them the opportunity to learn what fields they enjoy working in most.
Cons
The company struggles to help its employees maintain a good work life balance. Often times, management makes short-term decisions as opposed to investing in the long-term growth of their employees. Unlike most salaried positions, JBT Automated Systems treated its field service engineers as if they were hourly; if you work over 40 hours by end of day Thursday, you are still expected to put in at least 8 hours on Friday. Oh and by the way, since you are salaried you will only earn your base rate which is based on 40 hours/week. Don't force your engineers to travel when they live with family members who are AT RISK. I had several close family members who were diagnosed with COVID and one of which was hospitalized because of it. When I approached the company about my concerns with the travel portion of the role I was asked to submit my resignation.