Does anyone at this place have an idea what they're doing? - Associate JCPenney Employee Review

1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The management and employees were so disorganized that I don't think 90% of the crew knew I was an employee. The break room was usually stocked with snacks.

Cons

Where to even begin? -the managers refused to give me my schedule for over a month and repeatedly lied to me that they don't have a scheduling app when they did and refused to give me a physical copy of my schedule and would just tell me that they would call me to come in for a shift (which they did not do) -no training beyond the mandatory corporate training videos -was not even given a tour of the store and had to teach myself where everything was located -was expected to put products away on the sales floor despite never receiving a tour and never shown where/how to access the scanning tools that show where every product is supposed to go on the sales floor -the other employees were rude to new employees and would either ignore me or be visibly irritated if I asked for help finding where something was supposed to go

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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