JCPenney pays pennies! - Specialty Associate JCPenney Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Enjoyed the actual work and interaction with customers - Liked immediate co-workers

Cons

- Very low pay and no raises. - All that matters to management is pushing the JCP Credit Card and Protection Plans for Jewelry. (The Protection Plans are a joke -- not worth the $$.) - No opportunities to grow (even though management kept promising). - Store facilities are old and not maintained. - Poor IT systems and support. - No in-store security. We had a shooting with injuries at the entrance to the store and management did not even address it. No policies in place for situations like this. - Lots of shoplifting (even by employees!) - High turn-around in staff

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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