It was an ok experience. As a business student who has already done retail, I didn't learn that much new information. - Sales Manager Intern JCPenney Employee Review

4.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Everyone is really treated as a family, and there are great discounts for associates. That's about it....

Cons

There is definitely a disconnect between mgmt, supervisors, and the regulars who work as cashiers/sales associates. Plus the SM, ASM, MEM all seem to just let others do heavy lifting as they bark orders. Lots of lost communication from sr. mgmt down to the store level, so all teams in the store are on different pages.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun giving memories to families

Cons

Can be overbearing at times

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