Chaos - User Experience JCPenney Employee Review

2.0
Jun 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent location, vacation time, covered parking, onsite child care, etc. Those are the only reasons I have stayed so long. Facilities and organization are great. This particular department seems to be an anomaly.

Cons

Omnichannel department is chaotic, has been for years. Management is divisive and micro-attentive to every move every employee makes. Heard they're even watching badge-in/out on salaried FTEs. I have only once had a manager that made me feel appreciated and like they respected me as an adult, much less a professional. Have worked under 4 different managers in <2 years.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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