Great for high school/college students - Customer Service Associate JCPenney Employee Review

4.0
Nov 4, 2011
Recommend
CEO approval
Business Outlook

Pros

I worked in the women's department for JC Penney and I consider myself to be extremely lucky to have had a manager who was very understanding of my schedule and had an open door policy. My schedule typically changed every few months due to classes and changing it was never a problem. If I need more or less hours all I had to do was ask.

Cons

Minimum wage. Some of the customers that shop at JC Penney are not exactly the brightest. Some of my coworkers were great but some of them were taking longer breaks than they should have and they were usually not given warnings for this.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility and freedom to be available only a certain days

Cons

Management can be a bit difficult

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