Penny's has decent management. Easy place to find work quickly, but for average pay (relative to elsewhere). - Cashier / Customer Service JCPenney Employee Review

3.0
Nov 29, 2008
Recommend
CEO approval
Business Outlook

Pros

They are quick to hire and it can be useful as an extra income working part time. They are flexible with your schedule, so you can basically choose your hours so long as you let them know two weeks ahead of time. Employees receive added discounts for shopping in the store (on top of all other discounts). In general the management on the floor is fine to work with.

Cons

As a cashier, management is pushing you to pester customers for more credit card applications. Long standing periods making your feet/knees hurt. Low hourly wage. Boring work, not necessarily looking forward to it every day. The polices are not well defined in regards to dealing / handling customers ... managers letting customers get away with things that defy rhythm or reason (some manager being too lenient, and some holding their ground) letting you as an employee confused of what is acceptable and what is not.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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