Okay. Could be a lot better. - Sales Associate JCPenney Employee Review

2.0
Mar 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is okay compared to other stores. The employee discount was just increased. My coworkers are really great. Daily meetings to let employees know what's going on in the store. The no coupons policy makes the sales associates job easier. Since Ron Johnson became CEO the store looks a lot nicer.

Cons

There is far too much pressure to get credit applications. We were actually told not to take no for an answer. The hours have been cut drastically. Too much emphasis on getting the customers to give a "highly satisfied" rating on the customer service survey.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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