Went downhill fast. - Too Reliant On Credit Applications JCPenney Employee Review

1.0
Mar 22, 2012
Recommend
CEO approval
Business Outlook

Pros

The employee discount. The ease in engaging customers daily. The variety of merchandise sold and shown in advertisements and commercials.

Cons

Too reliant on credit card applications. If you don't get the 'minimum,' which to the company is an absurd amount especially for part-timers, you don't count as an employee. Lack of communication from management about many crucial things. Understaffing departments. Store doesn't look as presentable as it should because of this. Quality of clothing sold has gone down since I first started working there over 5 years ago.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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