Overall, I like my job and find it a good place to work while in high school or college as they are flexible. - Customer Service Associate JCPenney Employee Review

3.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to taking days off and adjusting availability, actual work done on the job is enjoyable for the most part

Cons

Pay is lower than competitors, managers are poor at communicating information

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

See reviews by: Helpful|Rating|Date|All