OK on the front line, sliding on tech infrastructure - Seasonal Associate JCPenney Employee Review

4.0
Jan 1, 2009
Recommend
CEO approval
Business Outlook

Pros

I can't speak to the corporate divisions, but on the retail side they treat employees like real people. They also have a customer centric approach so you don't have to deal with dishonesty and shady practices which are all to common these days. Front line workers are given a measure of flexibility working with customers.

Cons

Advancement is limited as in any retail store environment. Technology infrastructure is behind the curve, GE is problematic for department store credit cards. The company seems rigid with processes.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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