Management Makes a Difference - Sales Associate JCPenney Employee Review

4.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The average JCPenney customer is appreciative of your help if you make an effort. It was pretty easy to pick up strategies and ways to please customers and management. As long as you can keep getting credit cards and survey quotas up, you'll be in good graces and can get sizable raises.

Cons

If management isn't driven, it will impact your motivation to succeed too. Your enjoyment of the job will also depend on your coworkers' ability. I was fortunate when I started to have experienced people there with me to instill more respect into the job. Later on, when it was more younger employees with less experience, my enjoyment of the job lowered.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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