Out of 3 stores this one is the worst; however, it is like being with family. - Anonymous employee JCPenney Employee Review

3.0
May 2, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Giving the best customer service. Working with amazing people. Almost always happy, friendly, and the support you need from your managers.

Cons

The slow seasons hours are cut or when things change in the company and hours are cut. Poor communication from senior management. A store manager who is two sided and denys that they said it in the first place. A store manager who lies to your face and then doesn't own up to it in the end or acts like you cannot proceed in the company but said you would make a great candidate.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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