Sinking ship - Anonymous employee JCPenney Employee Review

1.0
Jun 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are excellent though most everyone is currently looking elsewhere so not sure how much longer this will be a "pro". Pay is better than average, but unless you're desperate, it honestly isn't worth it.

Cons

Failing industry. Business model is broken. Senior leadership (C Suite) doesn't know how to fix. Reinventing company as another Sears is NOT the solution. Constantly changing course and never giving a new "strategy" a chance to work. New HR policies are going backwards, not forwards. Benefits are terrible... most negative score on associate survey in 2016. No improvements made in 2017 and no real hope for improvements in 2018 either. Stock continues to drop and is at its lowest point in history. The concept of "creating associate wealth" is a complete joke.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

See reviews by: Helpful|Rating|Date|All