Pros
My boss was amazing. I worked in the salon and she was awesome. Their old pay scale was very fair and encouraged growth in the salon. I had awesome coworkers who were not afraid to share their tips and we all worked as a team together. It was a great atmosphere. I was very happy working there. I'm also happy at their progressive attitude towards LGBT's.
Cons
Ever since Ron Johnson took over, morale has been dying at JC Penney. They do something positive for people to make them feel good and then in the next moment, screw over employees in cost cutting moves. They changed the pay structure in the salons to all hourly; didn't take into account that my low productivity the previous year that my new hourly rate was based on was due to me being a new hair stylist with no clientele and didn't work the entire year; and eliminated retail commission. they even lowered the salon manager's pay significantly which was also really crappy. JC Penney was one of the few profitable retail stores in 2011 when a lot of retail stores weren't doing so great. Ron Johnson came in and decided to fix what wasn't broken. I'm not a person totally against change. But I know changes aren't good when you shift from an attitude where good customer service and your employees matter to an attitude when only money matters.