Too much work not enough pay - Sales Associate JCPenney Employee Review

3.0
Apr 8, 2009
Recommend
CEO approval
Business Outlook

Pros

20% Discount Can use coupons with discount and/or on sale items Flexible schedules I liked JC Penny because their circulars were available weeks in advance so I could get coupons and wait until whatever I wanted to go on sale and get it for practically free. I loved using the 10 off any purchase coupons. Also they accepted photocopied coupons so I had a ball!!!!

Cons

Low Wages Understaffed (Customer Service) Managers never available when needed Wanted Customer Reps to get people to sign up for credit card Even thought I got items for free (legally) I still was paid lower than most Sales Associate positions. Whenever there was a problem and a customer requested a manager the manager was never to be found. Also they pressed the issue of getting people to sign up for the JCP credit card.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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