Once Proud Company Which Lost Its Wat - General Manager JCPenney Employee Review

3.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Opportunity to Lead Diverse Businesses - (Salon, Sephora, Fine Jewelry, etc.) Merchandising Flexibility (Although that's changing.) Loyal and Long-Term Associates.

Cons

Antiquated, fractured (not-interconnected) technology. Lack of leadership emphasis on development by senior management. Lack of clear focus, vision (what does JCP stand for today?) Top-down culture from corporate HQ divisions that doesn't communicate enough with each other to strategically plan workload for stores - especially with ever-diminishing resources. Lack of tangible commitment to solve real problems (ie Inventory Shrink). Financially, the company is 'hamstrung' and this inhibits the ability to take timely, progressive markdowns, resulting in heavier store workload (and leaving new merchandise in the stockroom due to selling floor space constraints).

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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