A disappointed employee - Anonymous employee JCPenney Employee Review

2.0
Aug 5, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Penneys looked like a fun place to work and meet nice people. The store has great sales and discounts and knowledgeable employees.

Cons

Beware of working in the jewelry department. It's minimum wage plus a very small commission, which the company seems to continually hack away at. Expectations by the company are high for employees to sell, upsell, get customers to apply for credit, and sell service plans. You will be unceremoniously dumped if monthly goals are not met. Never mind that the store is often empty of customers. When it is decided that you must be terminated, a grotesque canned script is read to you and then you are asked if you have any questions. Really?? How about comments instead?!

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5.0
Jul 8, 2026
Recommend
CEO approval
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Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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