jcpenney does care about the customer and not enough about their own employees. - Customer Service Associate JCPenney Employee Review

Users say... "The people I work with are great and I love the customers for the most part." "My coworkers were great to work alongside and I was always able to receive help when needed." "The hours are flexible and is good for a part time or a first time job." "At the I worked there the benefits were good and made a lot of friends." "The best part about working at JCPenney is the flexible schedule and the 20" 

Users say... "Low pay and no other employees would constantly run off so you had to do it all alone." "Poor management To many associates that don't actually work and spend time on their cell phones..." "Managers are rude and expect you to suck it up and deal with it since they have the power." "No training on products they expect you to sell ( you have to learn on your own)." "Upper management and Co workers poor management"