sales associate - Customer Service Associate JCPenney Employee Review

3.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

There is not very much good to say about working this position. I just did for lack of options on my winter breaks home for college. Although I did take advantage of the employee discount quite a bit, especially for christmas shopping.

Cons

The pay for this position was barely over minimum wage and did not increase anytime I came back for another break. Your hard work and performance for the most part goes unnoticed and are in no way differentiated from those with very poor work ethic or customer skills.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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