policies are there for a reason - Sales Support Assistant JCPenney Employee Review

1.0
Oct 7, 2010
Recommend
CEO approval
Business Outlook

Pros

There is a decent employee discount (20%), job is easy to understand and complete, most non-supervisor employees are nice to work with.

Cons

Rarely have I seen policies on schedules and hours actually followed. Employees are frequently verbally abused by management and customers. There is an extreme disconnect, and lack of communication, between levels of employees. Health and family come last here.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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