it wasnt that bad...for retail - Customer Service Associate JCPenney Employee Review

3.0
Nov 22, 2010
Recommend
CEO approval
Business Outlook

Pros

-pay wasn't horrible -awesome co-workers -20-25 percent associate discount

Cons

-inflexibility with my schedule -full time associate medical benefits weren't that great -we didnt have a supervisor in the misses department for almost a year making for a very hectic and disorganized work environment.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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