Enjoyable job, must like folding! - Customer Service Specialist JCPenney Employee Review

4.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Great group of people to work with, for the most part. Associate discount combined with coupons made for huge savings. Hours are flexible.

Cons

Marketing the credit card accounts is #1, you have to be able to sell credit. Folding and hanging clothes for hours on end. Some nights you don't know when your shift will end, because the store has to be in perfect order before leaving!

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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