It's a good place if managment favors you. - Customer Service Associate JCPenney Employee Review

3.0
Feb 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Employee discount, nice colleagues, better items to purchase on employee discount, can learn good skills if managment wants to develop you

Cons

If managment likes you, you can do well and advance far. If they don't like you, you won't get anywhere there.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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