Okay for a short-term job - Customer Service Associate JCPenney Employee Review

3.0
Feb 28, 2011
Recommend
CEO approval
Business Outlook

Pros

It's an easy job, anyone can do it. Schedules are flexible, you put in when you can work and when you cannot. You get money for getting credit apps. You get awards and pins for reaching goals or getting customer appraisal.

Cons

No opportunities for advancement. Communication between magagement and employees is lacking. Better suited for a short-term or secondary job. Don't get that many hours unless in the holiday season.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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