Challenging and discouraging time to be part of the organization - Anonymous employee JD Power Employee Review

1.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, exciting business, rapid change

Cons

It was clear that JDP needed change, and the introduction of new leadership initially felt like a logical step forward. However, it quickly became evident that these changes were not designed with employees in mind—especially those who have dedicated years to building the company from a collection of smaller businesses into the successful organization it is today. The new CEO appeared to come in with a singular focus: preparing the company for sale. This direction brought a sweeping overhaul of leadership, with many executives from Sterling stepping in and replacing long-tenured leaders who had deep institutional knowledge, genuine care, and passion for the business. The focus shifted toward packaging the company for potential buyers, with leadership seemingly positioned to benefit financially, while employees who have invested their careers here are left to navigate the fallout. While some level of reorganization and alignment was necessary, the speed and execution lacked thoughtful consideration and a true understanding of the business’s complexity. Practices from Sterling were applied in a way that didn’t translate well, and in the process, the culture that once defined JDP has been steadily dismantled. One by one, the people and elements that made this company special are being removed. At the same time, there is increasing pressure to find cost savings, despite the company’s continued success. It’s difficult to reconcile these demands with the significant investment in new leadership at much higher compensation levels, alongside questionable spending decisions. Meanwhile, meaningful programs like the Western internship are being cut. Morale has taken a significant hit. It’s become common to hear about colleagues being exited, only to see more “friends” brought in shortly after. The remaining leaders who truly care are doing their best to support employees, but many are stretched thin and facing burnout. There is a growing sense of uncertainty about what comes next. With the current economic climate, many employees feel stuck, which only adds to the frustration and anxiety.

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JD Power Response
2mo
JD Power is focused on building a strong foundation for long-term growth that recognizes the value and importance of our talent – whether long-term or new to our company. We are committed to open communication at every level of the company. It is important that employees understand how their work contributes to the company’s growth and are excited by the opportunities ahead. As an active yet anonymous employee, we hope you will reach out directly to your supervisor and/or your P&C Business Partner so we can talk further about your concerns. Thank you, JD Power

Explore other reviews about JD Power

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

1) good work and life balance, you can always leverage your spread time to have fun or improve yourself. 2) nice peers to work with, they are very supportive. 3) Good management in the team - people have clear roles to work on 4) Remote work!!

Cons

1) Not much career ladder to climb 2) hard to connect and build relationship with your peers since all online

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JD Power Response
6mo
Thank you for sharing your positive feedback about your experience as a UI/UX Designer. We’re delighted to hear that you value the work-life balance, supportive peers, clear team roles, and the flexibility that remote work provides. Creating an environment where people can thrive is very important to us. We understand how important meaningful career growth and connection are. Our Growth Strategy, new organizational structure and evolving culture are designed to create additional opportunities for relationship building and career growth. Thank you for taking the time to leave a review. We wish you continued success in your career. Thank you, J.D. Power
1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

7
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JD Power Response
1d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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