Very disappointing. - Anonymous Employee JD Power Employee Review

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first Unlimited PTO The tenured individuals are great at what they do, and have made this company successful, anyone would be lucky to work with them. The way these individuals support the work and goals of the organization is admirable and I love they way we all work as a great team.

Cons

Change was needed, but not the type of change that has been and is taking place. New leadership encourages us to 'trust' them, but puts a target on those whom speak up, even for the greater good! Eliminating various initiatives such as DEI&B for example; sent a damaging message to employees who relied on those efforts to feel seen, heard, and safe in the workplace. HR leadership is totally ineffective, unexperienced and overly submissive to executive influence, rather than serving as a credible, independent function. There is little to no meaningful support or guidance provided to employees, and is making it difficult to succeed in their roles. Hiring and promotion decisions seem heavily biased toward individuals connected to the prior leadership team at Sterling, with significant equity being distributed in ways that raise serious concerns about fairness and judgment, unfortunately, there is no one internally to raise these concerns to-they are all friends! Leaderships decision to rescind 25 intern offers just one month before their start dates was appalling. Citing AI as part of the justification only makes the decision more concerning. Early-career software developers are exactly the type of talent that could help an organization adopt and apply emerging AI tools effectively—this move suggests a lack of strategic thinking rather than progress. The stated “two-year plan” cannot come soon enough. While I hope I'm wrong, if this leadership team remains in place, there is a real risk of long-term damage to the organization. The ongoing loss of experienced employees and institutional knowledge is significant and appears to be undervalued or ignored, Benefits could be better

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JD Power Response
3w
Thank you for your feedback. A change of this scale is difficult, and we are committed to building an organization where people feel supported and where people can raise concerns and trust they will be heard. We encourage you to connect directly with your HR Business Partner to discuss your specific concerns. Thank you, JD Power

Explore other reviews about JD Power

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

1) good work and life balance, you can always leverage your spread time to have fun or improve yourself. 2) nice peers to work with, they are very supportive. 3) Good management in the team - people have clear roles to work on 4) Remote work!!

Cons

1) Not much career ladder to climb 2) hard to connect and build relationship with your peers since all online

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JD Power Response
6mo
Thank you for sharing your positive feedback about your experience as a UI/UX Designer. We’re delighted to hear that you value the work-life balance, supportive peers, clear team roles, and the flexibility that remote work provides. Creating an environment where people can thrive is very important to us. We understand how important meaningful career growth and connection are. Our Growth Strategy, new organizational structure and evolving culture are designed to create additional opportunities for relationship building and career growth. Thank you for taking the time to leave a review. We wish you continued success in your career. Thank you, J.D. Power
1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

7
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JD Power Response
1d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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