It was wonderful at first... - Anonymous employee JG Wentworth Employee Review

3.0
Jul 10, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's close to the city. You can make good money and you will be there forever as long as you make the company money. Upper management is great.

Cons

There are some issues with prejudice and racism. The environment can also be very cut throat. Its about who you know. If you know the right people you can get away with anything including openly racist comments on the sales floor. The hours are long. Do not report anything to HR you will be fired if it pertains to a person who is friends with management. There is a lot of smoke and mirrors. Management will tell you one thing and then do the complete opposite. By the time you leave the company you will be paranoid and distrustful of future employers. There isn't much room for advancement opportunity.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great company

Cons

Can be demanding work hours

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. It is motivation to look for better employment opportunities.

Cons

Ive not experienced any other work circumstances like I have with JGW and I pray that I never do again. It took me reaching out to my manager numerous times and getting no response and reaching out to HR 3 times to finally get clarification on what the correct pay would be, when accepting the job offer I was given incorrect information on how the commission break down works, that took me being employed for 3 months to finally get that answer but it opened my eyes to realize ALL of management lacks proper communication skills. The accounts we are given are terrible I have kept track of the accounts I am reviewing in a day after typically reviewing 100 accounts in a day there is usually only 5-7 accounts that are successful to send offers on this is less than 10%. The communication between customer service and negotiators are horrible, and their processes are ages behind. The customers go with JGW due to the name but they are light years behind other debt settlement companies.

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