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JM Family Enterprises

Engaged Employer

Friendly environment with challenging work and gossip issues - Customer Care Representative JM Family Enterprises Employee Review

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly environment - great bonus and activites

Cons

- work is really challenging - small amount of training - very gossips place -favoritism- micro aggreaions

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JM Family Enterprises Response
3w
Thank you for taking the time to leave a review. We would like to understand how we could have improved your overall experience. Please reach out to our Associate Care team at associatecare@jmfamily.com to discuss further.

Explore other reviews about JM Family Enterprises

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits Kind people Interesting work

Cons

Promotion is difficult, lots of competition and fewer manager positions open up because of low employee turnover

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

JM provides good opportunities for the range of professional corporate occupations available in South Florida.

Cons

Too much "get along, go along" culture which may be okay if one is planning to stay with JM through retirement, but is not helpful if one's career progression involves employment with other companies. As a rule, the best places I worked at encouraged creativity, systems thinking, adaptability, integrity, and trust. These values felt lacking during my six-month tenure at JM back in 2014.

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