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JM Family Enterprises

Engaged Employer

Red Flag: "We're a family here" is the company motto - Collections Representative JM Family Enterprises Employee Review

1.0
Mar 16, 2022
Recommend
CEO approval
Business Outlook

Pros

-2 Week Vacations given the first day of the year

Cons

- Lots of talks of incentives with no follow through - Poor mental health support - No bonuses while incompetent supervisors get LV bags - Poor communication from the company - Company puts Representatives and Customer Care Reps last - Apathetic supervisors - WFH and Office on alternating weeks - HR is useless - Insurance is inhuman - No room to advance - No professional development opportunities - "We're a family here"

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JM Family Enterprises Response
4y
Thank you for taking the time to leave a review. We would like to understand how we can improve your overall experience. At JM Family, all associates receive incentives, mental health counseling is available, there are opportunities for advancement and the Open-Door policy is encouraged. Please contact me directly at talentacquisition@jmfamily.com to discuss your concerns further.

Explore other reviews about JM Family Enterprises

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits Kind people Interesting work

Cons

Promotion is difficult, lots of competition and fewer manager positions open up because of low employee turnover

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

JM provides good opportunities for the range of professional corporate occupations available in South Florida.

Cons

Too much "get along, go along" culture which may be okay if one is planning to stay with JM through retirement, but is not helpful if one's career progression involves employment with other companies. As a rule, the best places I worked at encouraged creativity, systems thinking, adaptability, integrity, and trust. These values felt lacking during my six-month tenure at JM back in 2014.

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