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Jack Henry & Associates

Engaged Employer

Unethical Business Practice in HR - Human Resources Administrator Jack Henry & Associates Employee Review

1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance. Great PTO and Benefits plans. Some managers outside HR are great to work with and very flexible work week.

Cons

Favoritism within HR. Some managers and employees are given special treatment and micr managers throughout HR departments. Policies are not followed across the company. Unqualified managers and supervisors are given positions to avoid promoting qualified managers. Bias and unfair treatment throughout company. Poor bonus structure. New leadership had brought negativity and high turnover. Culture is going in downhill spiral and cynical environment.

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Jack Henry & Associates Response
9y
The Human Resources department at JHA continues to do the right thing, do whatever it takes, and have fun along the way. While there may be temporary supervisor assignments given when there is an immediate need, positions are interviewed for and earned, and managers outside of HR are involved in that process to ensure accountability. What I do need to consider is making this process more transparent so team members understand how the decision was made and the leadership framework we use to measure the individual against the leadership capabilities we require. While there is turnover in departments – and HR is no exception – not all turnover is negative. It can also be a sign of under-performing employees moving on to roles which better suit their skill set and abilities. This transition can be difficult and hard to come to grips with in the short-run, but it’s what’s best for both in the future.

Explore other reviews about Jack Henry & Associates

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment is great Most employees are remote yet it feels like they push to unite employees even if it doesn't mean meeting in person Management here is very communicative and transparent about changes and initiatives Solid benefits and a very lucrative stock purchase program

Cons

The compensation could be better PTO is short but with 11 banking holidays its enough

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, work life balance, direct leadership is competent

Cons

Lean organization, process heavy, pay is lower than similar organizations in the industry

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