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Jama Software

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Jama Software reviews

Mixed Bag - Good First Job but Culture Needs Work - Technical Support Engineer Jama Software Employee Review

2.0
Dec 17, 2021
Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers on the individual contributor level. Very cool office in downtown PDX that's unfortunately mostly vacant. Great place to get your foot in the door if you're newer or getting back into tech. Pretty laid back work environment.

Cons

Upper Leadership is very removed and hard to connect with. Non-competitive salary and benefits. Not doing much about employee retention and experiencing very high turnover. Product has immense tech debt. Disappointed to see a lot of talk about DEI but very little actual work in that area. Has a very confusing way of suddenly firing key members of the team without discussing it with the team to see what the impacts would be.

Explore other reviews about Jama Software

5.0
Jul 1, 2026
Account executive
Recommend
CEO approval
Business Outlook

Pros

I've been here over five years and stayed because of a great team, customers and support of my manager. I'd recommend it to others looking for a new sales gig with a real product and a great customer list.

Cons

The whole world is shifting to AI and it does require a steep learning curve.

2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Peers are a true pleasure to work with and it's easy to cross-collaborate.

Cons

Leadership is all-in on AI and confident that they will be the exception to the second wave of regret you see other SaaS companies who adopted earlier expressing. Leadership is demanding faster output and criticizing and eliminating any old guard who flag concerns around the approach.

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