Does Jama Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Jama Software employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Jama Software. This rating has been stable over the past 12 months.

How satisfied are employees working at Jama Software?

76% of Jama Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jama Software 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Jama Software?

Software Engineer (9) , Account Executive (8) , Technical Support Engineer (5) , Data Analyst (2) , Director (2) , Intern (2) , Manager (2) , Marketing (2) , Software Engineer Intern (2) , Software Engineer(Internship) (2) , Solutions Architect (2)

What are the pros of working at Jama Software according to real employee reviews?

"Informal communication and virtual first culture is great" ((in 15 reviews)); "Benefits are great." ((in 9 reviews)); "great work/life balance" ((in 6 reviews)); "Some of my colleagues are great people who are there because they truly care about the company and Jama clients." ((in 6 reviews)); "Everyone at Jama is so helpful and supportive." ((in 5 reviews))

What are the cons of working at Jama Software according to real employee reviews?

"C level leadership treats people like crap and is more focused on cutting budget and trying to look good for VCs than people" ((in 8 reviews)); "Some departments have kickass managers who actually give a damn about their people, while others don't see why they should even care about happiness." ((in 3 reviews))

What are employees saying about Jama Software layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jama Software layoffs and their outlook for job security at Jama Software in 2026.

What are the top reviewed Jama Software locations?

Portland , Phoenix , Reno , Oregon City , Boston , Atlanta , Remote

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Jama Software reviews

Very obviously faking good reviews - Technical Support Agent Jama Software Employee Review

1.0

Jan 19, 2022

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

It used to be a good place?

Cons

Their management of Support had failed so horribly once the new CEO took over, that all of their agents eventually just left leaving them to pull in workers from other departments or hire near-shore workers without training them. Anytime one of the Support staff leaves a review we notice three new reviews go up with approximately 8-10 "I found this helpful" votes.

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5.0

Jul 1, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

I've been here over five years and stayed because of a great team, customers and support of my manager. I'd recommend it to others looking for a new sales gig with a real product and a great customer list.

Cons

The whole world is shifting to AI and it does require a steep learning curve.

2.0

Jun 2, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Peers are a true pleasure to work with and it's easy to cross-collaborate.

Cons

Leadership is all-in on AI and confident that they will be the exception to the second wave of regret you see other SaaS companies who adopted earlier expressing. Leadership is demanding faster output and criticizing and eliminating any old guard who flag concerns around the approach.

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Jobs at Jama Software

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Oregon

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Technical Support Engineer

Technical Support Engineer

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Very obviously faking good reviews - Technical Support Agent Jama Software Employee Review

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