bad pay, but there are some really helpful people on the support team - Technical Support Engineer Jama Software Employee Review

4.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

some of the brightest folks i know are my co-workers

Cons

pay bad, tech debt, minimal onboarding/training

Explore other reviews about Jama Software

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I've been here over five years and stayed because of a great team, customers and support of my manager. I'd recommend it to others looking for a new sales gig with a real product and a great customer list.

Cons

The whole world is shifting to AI and it does require a steep learning curve.

2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Peers are a true pleasure to work with and it's easy to cross-collaborate.

Cons

Leadership is all-in on AI and confident that they will be the exception to the second wave of regret you see other SaaS companies who adopted earlier expressing. Leadership is demanding faster output and criticizing and eliminating any old guard who flag concerns around the approach.

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