They do not care about their workers - Clinical Trial Navigator Javara Employee Review

1.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

This company does not do anything well.

Cons

The rules and expectations are constantly changing without any form of notice. They do not take feedback and make changes on it. They harp on how important it is to meet our bottom lines but they have people who have never worked in clinical research setting the numbers in our contracts that are unreasonable and half of the time don't even make sense mathematically. The company as a whole does not meet its numbers at any site and makes the issue about us instead of the people who are making unobtainable goals. They constantly promise promotions and raises but they take months and months to actually get implemented if they ever even do. The higher ups are extremely out of touch with what is going on and show no interest in figuring out how to help our sites meet recruitment numbers besides telling us to work more. Don't work for them.

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Javara Response
3y
First and foremost, we are concerned to learn about the frustrations you have encountered. We acknowledge there have been times when unexpected changes were made to accommodate growth and understand how that could result in such challenges. As this is not indicative of the employee experience we aim to provide, we also recognize this feedback as an opportunity to reflect on the importance of clear, timely communication. Moving forward, we are striving to provide streamlined communications with clarity around when changes will occur, why they are necessary, and how they will produce a positive impact. We are also developing processes to better implement new initiatives by executing them in a timely manner. Knowing there will be times that we must adapt to encourage growth, we will strive to provide the appropriate change management for such transitions. We truly appreciate this feedback and have shared it with senior leadership. Our site operations staff make our mission of reaching more patients and advancing clinical research possible; therefore, feedback of this nature is crucial to change. We welcome open dialogue if there are specific challenges or details you would like to discuss further, in which case you are encouraged to contact the HR team at HR@javararesearch.com.

Explore other reviews about Javara

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t say enough about this company. It feels incredibly special to be a part of an organization with such an impactful and innovative mission. My coworkers are incredible, there are tons of opportunities for career growth and mobility, benefits/pay is far above average in the industry, and our leaders are inspirational.

Cons

With any new org or even a company breaking norms, there are bound to be growing pains. Many of the poor reviews here are from jaded former employees that were unfortunately laid off years ago… what is failed to be mentioned is that our industry as a whole suffered significantly that year and lay offs took place across most of the industry overall. Not Javara’s fault…. Other networks had to close their doors completely and often laid off exponentially more people

2.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The healthcare benefits are fantastic, and the PTO is decent. The starting rate for a CTN is pretty great in this economy.

Cons

There is RAMPANT favoritism and almost nepotism running through the company. It started off a small company, and expanded so quickly they were scrambling for coverage so much they ended up hiring close friends. They will play favorites with these hired friends and will run everyone else into the ground. There will be a clear line between the “popular” hires and the others. The popular hires/friends will hide out in management’s office all day gossiping, while the rest see pts, process blood, run interference with the PIs, and the CRAs. Don’t look to be promoted if you’re not part of the popular crowd. They had a seminar that everyone was expected to attend talking about mental health and how we were supposed to handle the stress of work. Everything that was suggested is not feasible, but they get a pat on the back for saying “Mental Health Matters” and pretending they care.

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