Unprofessional Company - Remote Chat Agent Jerry Employee Review

1.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Representative for the company seems friendly.

Cons

I applied for the Remote Chat Agent position in the beginning of Janurary 2022. The company showed great interest, and told me to complete an assessment. Due to technical issues they didn't send the assessment for over a month. The assessment was very basic including a typing test and personality test. Not to long after, I received a form letter telling me they decided not to move forward in the hiring process. This company strung me along for over a month, and the only way I received my assessment was to remind them. I also didn't receive any e-mail responses until almost a month later. I would not recommend this company due to how unprofessional they have been before even being hired. I consider it a major red flag, and suggest others avoid this company!

avatar
Jerry Response
4y
Thank you for your feedback and we apologize for your experience. We did have a brief technical problem with our assessment, which has since been resolved.

Explore other reviews about Jerry

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great colleagues to work with. - Embrace agentic workflow. - Data driven. - WLB.

Cons

- Require self-control. - Sometimes feel lonely.

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a Software Engineer at Jerry.ai honestly feels like being in a constant sprint with some of the sharpest minds I’ve met. The dev culture here is wild, people think fast, build fast, and expect results that actually matter. You’re given full ownership of your projects, from design to deployment, and it’s super satisfying seeing your code go live within days. The engineering problems are legit interesting too we’re talking large-scale optimization, performance tuning, and automation challenges that push you to think beyond just syntax. I really vibe with the “figure it out, ship it, and iterate” mindset. It’s high-energy, collaborative, and full of those late-night “wait, that actually worked?” moments.

Cons

If you’re someone who values crystal-clear direction and structured workflows like me, Jerry.ai might feel a bit overwhelming at times. The company’s still scaling, so processes can feel rough around the edges and sometimes documentation lags behind features, and it’s easy to get lost juggling multiple priorities. Communication across teams can get tricky too, especially when everyone’s moving a mile a minute. You learn to sync fast and over-communicate, but it takes a bit of adjusting. Also, because expectations are high, imposter syndrome can sneak in when you’re surrounded by brilliant people. But if you take it as motivation instead of pressure, you’ll grow faster than anywhere else.

avatar
Jerry Response
8mo
Thank you for sharing your experience. We’re glad you find the work at Jerry both challenging and rewarding — ownership, impact, and technical depth are key parts of our culture. We appreciate your feedback on communication and process clarity, and we’re working to strengthen coordination and delegation as we scale. If you’d like to share more specific feedback, please reach out to our People team at peopleteam@getjerry.com — we’d love to learn more.
See reviews by: Helpful|Rating|Date|All